If you have questions about any term and policy mentioned here, feel free to contact us on 0333 111 ESSE (3773)
Effective as of December 6th , 2021
Be aware that these terms of services, or any part thereof, may be modified by us, including the addition or removal of terms at any time, and such adjustments, edits or deletions will be effective right away upon posting.
Be aware that we may change or discontinue any aspect, service or feature of this website at any time, including but not limited to, availability, equipment and content needed for access or use.
Your use of this website after such modification and edits shall be deemed to constitute acceptance by you of such modifications, additions or deletions.
Client, who avail our services (hereinafter referred to as "Client" or "Credit Card Holder" ) and Service provider, Esse Pakistan (hereinafter referred to as "Esse Pakistan", "Our", "Us", or "We"). The term, "Websites", shall refer collectively to www.essepakistan.com
2- ENTIRE AGREEMENT
These Terms constitute the entire and exclusive understanding and agreement between Esse Pakistan and you regarding the Site, Services, and Collective Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Esse Pakistan and you regarding the Site, Services, and Collective Content.
No Diagnostic or Medical Services
ESSE PAKISTAN’S WEBSITE IS PRIMARILY AN INFORMATIONAL TOOL, AND NO PART OF THE SERVICES, SITE, OR COLLECTIVE CONTENT ARE FOR THE DELIVERY OF HEALTH CARE SERVICES, OR CONSTITUTE THE PRACTICE OF ANY MEDICAL, NURSING, OR OTHER PROFESSIONAL HEALTH CARE ADVICE, DIAGNOSIS, OR TREATMENT. NOTHING IN THESE TERMS OF SERVICE, SITE, SERVICES, OR COLLECTIVE CONTENT SHALL BE CONSTRUED AS THE DISPENSING OF MEDICAL, NURSING, OR OTHER HEALTH CARE ADVICE, DIRECTLY OR INDIRECTLY BY ESSE PAKISTAN, OR AS A SUBSTITUTE FOR ANY OF THE FOREGOING. ALWAYS SEEK PROFESSIONAL MEDICAL ADVICE IF YOU ARE CONCERNED ABOUT YOUR HEALTH, AND DO NOT DELAY IN SEEKING IT. THE SITE, SERVICES, AND COLLECTIVE CONTENT ARE NOT DESIGNED OR INTENDED FOR USE IN EMERGENCIES OR LIFE-THREATENING SITUATIONS OR OTHERWISE TO ADDRESS MEDICAL PROBLEMS.
YOUR RELIANCE UPON THE CONTENT OBTAINED OR USED BY YOU THROUGH THE SITE OR OUR SERVICES IS SOLELY AT YOUR OWN RISK.
THE SITE, SERVICES, AND COLLECTIVE CONTENT ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, ESSE PAKISTAN EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. ESSE PAKISTAN MAKES NO WARRANTY THAT THE SITE, SERVICES, OR COLLECTIVE CONTENT WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. ESSE PAKISTAN MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES OR COLLECTIVE CONTENT PURCHASED OR OBTAINED THROUGH THE SITE OR SERVICES OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SITE OR SERVICES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ESSE PAKISTAN OR THROUGH THE SITE, SERVICES, OR COLLECTIVE CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE AND SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE OR SERVICES. YOU UNDERSTAND THAT ESSE PAKISTAN DOES NOT TAKE RESPONSIBILITY FOR SCREENING OR INQUIRY INTO THE BACKGROUND OF ANY USERS OF THE SITE OR SERVICES, NOR DOES ESSE PAKISTAN VERIFY OR TAKE RESPONSIBILITY FOR THE STATEMENTS OF USERS OF THE SITE OR SERVICES. ESSE PAKISTAN MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE SITE OR SERVICES.
4- DELIVERY POLICY
The Client agrees to take the pre & post Laser Hair Removal, Skin Tightening & Rejuvenation & Injectables treatment care on his own and by no means is Esse Pakistan responsible for any kind of after effects that may appear due to lack of attention & care by the client. The Client agrees to read through & understand the pre & post treatment care below for all the services listed on this website.
Please make sure your skin is at its natural color & thoroughly shaved, at least 24-48 hours before you arrive for a laser hair removal session. NO sun exposure, tanning lotions, tanning beds, tanning sprays, and tanning solutions 2-4 weeks before and after your treatment. You must cover all treated areas and wear sunblock. Please avoid iron pills over 65mg for at least 3 days before and after your treatment. NO Antibiotics, Retin-A, Aspirin or any blood thinning medications 2 weeks prior to your treatment. NO Accutane or Immunosuppressants in the last 6 months. If you have taken (or are currently taking) these, or any other medications, notify the office immediately. Treatment area(s) must be free of makeup, lotions, deodorant and ointments. Shave 24-48 hours prior to your appointment. AVOID waxing, bleaching, tweezing, threading, Nair, etc. for 4 weeks prior to your appointment. NO facial treatments, microdermabrasion, or chemical peels for at least 2 weeks before and after your laser treatment. NO exercise or deodorant for 24-hours post treatment. NO jacuzzi, sauna, steam room, or hot showers for 24-72 hours post treatment.
Policies For All Treatments
You may NOT have any type of treatment in any of our offices so long as you are (or think you may be) pregnant or nursing. Please notify us if you have any medical conditions or history such as: Heart Disease, Thyroid, Diabetes, Cancer, Skin Disease, or anything else that we may need to be aware of. If you are under the age of 18, you must arrive to your appointment with a parent or legal guardian to receive laser hair removal or skin tightening services (Minors are not eligible to receive injections at our outlet).
5- CANCELLATION, REFUNDS, & EXCHANGE POLICY
At Esse Pakistan, the Client pre books the appointment & consents to pay before the service. In pursuance of that, Esse Pakistan deploys a dedicated certified technologist or aesthetician for that Client’s treatment while the Client either visits the outlet for payment or pays online via Credit/Debit Card or Bank Transfer before taking the service as part of our process. Therefore, once paid there’s no refund policy. In case of post booking appointment cancellation for prepaid slots, we recommend getting the amount exchanged with future appointments. The Client also understands that 13% tax will be charged on the prices of all the services listed across Esse Pakistan Website & at it’s Outlet. Moreover, this tax percentage is subject to change as per the directives of Federal Board of Revenue, Pakistan.
The practice of medicine is not an exact science and no guarantees can be made concerning the results of such procedures; therefore, there will be NO refunds for any treatments received. Please note all pre-paid packages are non-refundable, non-transferable, and may only be used in the office which they were purchased. All deposits are non-refundable, non-transferable and may not be transferred to be used for a different service than what the deposit was originally given to be used for.
Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given: (i) by ESSE PAKISTAN via email (in each case to the address that you provide); or (ii) by posting to the Site.
Client agrees to defend, indemnify and hold harmless Esse Pakistan, its affiliates and respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of the Websites by the client.
Esse Pakistan reserves the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, client shall provide Esse Pakistan with such cooperation as is reasonably requested by Esse Pakistan.
8- LIMITATION OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SITE, SERVICES, AND COLLECTIVE CONTENT REMAINS WITH YOU. NEITHER ESSE PAKISTAN NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE, SERVICES, OR COLLECTIVE CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SITE, SERVICES, OR COLLECTIVE CONTENT, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SITE, SERVICES OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE OR SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ESSE PAKISTAN HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED IN MEETING ITS ESSENTIAL PURPOSE.
9- TERMINATION CANCELLATION
ESSE PAKISTAN reserves the right to revoke your access to and use of the Site, Services and Collective Content at any time, with or without cause.
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site or Services You may submit your Feedback by calling us on 0333 111 ESSE or getting in touch with our Floor Manager at the Outlet.